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Terms and
conditions.

Transparent agreements about our services. From website projects to plugin licences and SaaS subscriptions.

Last updated: 17 februari 2026

Article 1 — Definitions

The following terms are used in these general terms and conditions:

  • Fusey: the sole proprietorship or company trading under the name Fusey, established in the Netherlands, registered with the Chamber of Commerce.
  • Client: the natural person or legal entity that enters into an agreement with Fusey or requests a quote for that purpose.
  • Agreement: every arrangement between Fusey and the client under which Fusey provides services or delivers products.
  • Project: a one-time assignment for the design and/or development of a website or web application.
  • Plugin: the Fusey Booking WordPress plugin, including all associated files, documentation and updates.
  • Licence: the right to use the Plugin in accordance with the agreed licence terms (monthly, yearly or lifetime).
  • SaaS platform: the licence management platform offered by Fusey as Software-as-a-Service, accessible via subscription.
  • Written: communication by email or via another digital channel agreed upon by the parties.

Article 2 — Applicability

  1. These general terms and conditions apply to all quotes, agreements and deliveries by Fusey, unless otherwise agreed in writing.
  2. Deviating conditions of the client only apply if Fusey has explicitly accepted them in writing.
  3. If any provision in these terms proves to be void or voidable, the remaining provisions remain in full force.
  4. Fusey reserves the right to modify these general terms and conditions. The most current version is always available at fusey.nl/terms.

Article 3 — Quotes and offers

  1. All quotes from Fusey are without obligation and valid for 30 days from the date of issue, unless stated otherwise.
  2. An agreement is established when the client accepts the quote in writing, or when Fusey commences execution after the client's approval.
  3. Quotes are based on information provided by the client. Fusey is not liable for deviations resulting from incorrect or incomplete information provided by the client.
  4. Composite quotes do not oblige Fusey to execute part of the assignment at a corresponding part of the quoted price.

Article 4 — Execution of the agreement

  1. Fusey executes the assignment to the best of its insight and ability, in accordance with the requirements of good workmanship.
  2. Fusey has the right to have work performed by third parties, while Fusey remains responsible for the quality of the delivered services.
  3. The client is obliged to provide all information, materials and cooperation that Fusey needs for proper execution of the assignment in a timely manner.
  4. Stated lead times and planning deadlines are indicative and never constitute a deadline, unless otherwise agreed in writing. Exceeding them does not entitle the client to dissolution or compensation.
  5. Delays caused by the client's failure to provide information or materials in a timely manner are at the client's expense and risk.

Article 5 — Changes and additional work

  1. Changes to the assignment are only binding if agreed in writing by both parties.
  2. Work that falls outside the original quote is considered additional work and is charged separately at Fusey's applicable hourly rate.
  3. Fusey will inform the client in a timely manner if a change leads to additional costs or delays. If the client does not agree, Fusey retains the right not to implement the change.

Article 6 — Delivery and acceptance

  1. Fusey notifies the client when the project is ready for delivery.
  2. The client has 7 calendar days after delivery to review the deliverables in writing and report any defects that do not conform to the agreement.
  3. Defects not reported within the acceptance period are deemed accepted.
  4. Minor imperfections that do not substantially impede the functioning of the project are not grounds for refusal of acceptance.
  5. After acceptance, or after expiry of the acceptance period without motivated rejection, the project is officially delivered and the final invoice becomes due.

Article 7 — Prices and payment

  1. All stated prices are in euros and exclude VAT, unless explicitly stated otherwise.
  2. For website projects, a payment schedule applies of 50% deposit at the start of the project and 50% upon delivery.
  3. Fusey is entitled to suspend work until the deposit has been received.
  4. Invoices must be paid within 14 days of the invoice date, unless otherwise agreed.
  5. In case of late payment, the client is automatically in default. Fusey is then entitled to charge the statutory commercial interest rate, as well as extrajudicial collection costs in accordance with Dutch law.
  6. Fusey reserves the right to suspend its work in case of payment arrears, without liability for any resulting damages.
  7. Payments for licences and SaaS subscriptions are processed via Stripe Payments. The client consents to the processing of payment data by Stripe in accordance with their privacy policy.

Article 8 — Licences and subscriptions

  1. The Fusey Booking Plugin is offered in the following licence forms: monthly subscription, yearly subscription and lifetime licence. The exact conditions per licence type are stated on the product page.
  2. A licence grants the right to use the Plugin on the number of websites as described in the licence. Use on additional websites requires the purchase of additional licences.
  3. Monthly and yearly subscriptions are automatically renewed unless the client cancels the subscription in time in accordance with Article 13.
  4. With a lifetime licence, the client has the right to use the Plugin indefinitely, including updates that become available during the product's lifetime.
  5. The SaaS platform for licence management is offered as a monthly or yearly subscription. Fusey guarantees reasonable availability of the platform but is not liable for temporary interruptions due to maintenance or technical failures beyond its control.
  6. The client is not permitted to resell, rent or transfer licences to third parties without prior written consent from Fusey.
  7. Fusey reserves the right to deactivate a licence in case of violation of the licence terms, without refund of amounts already paid.

Article 9 — Intellectual property

  1. All intellectual property rights to works developed by Fusey, including source code, designs, concepts and documentation, vest in Fusey, unless otherwise agreed in writing.
  2. Upon full payment of the agreed amount, the client obtains a non-exclusive right of use for the project specifically developed for them, solely for the agreed purpose.
  3. Generic components, frameworks, libraries and tools used by Fusey in development remain the property of Fusey or the respective rights holders at all times.
  4. The client grants Fusey the right to mention the delivered project as a reference in portfolio, on the website and in marketing materials, unless the client objects in writing.
  5. The client warrants that materials provided by them (texts, images, logos) do not infringe on the rights of third parties. The client indemnifies Fusey against claims in this regard.

Article 10 — Liability

  1. Fusey's total liability for direct damages is limited to the amount paid by the client to Fusey in the three months preceding the damaging event, with a maximum of €5,000.
  2. Fusey is not liable for indirect damages, consequential damages, lost profits, missed savings or damages due to business stagnation.
  3. Fusey is not liable for damages resulting from incorrect or incomplete information provided by the client, or from decisions made based on the services or products delivered by Fusey.
  4. Fusey is not liable for damages caused by the malfunctioning of third-party software, hosting, domains or other external services.
  5. The client is responsible for making and storing backups of their data. Fusey is not liable for data loss.
  6. The liability limitations in this article do not apply if the damage is the result of intent or gross negligence on the part of Fusey.

Article 11 — Force majeure

  1. Fusey is not obliged to fulfil any obligation if it is prevented from doing so as a result of force majeure.
  2. Force majeure means: any circumstance independent of Fusey's will that temporarily or permanently prevents fulfilment, including disruptions at internet providers or third parties, failure of external services, illness, government measures and other calamities.
  3. Fusey will notify the client as soon as possible of a force majeure situation. If the force majeure lasts longer than 60 days, both parties have the right to dissolve the agreement in writing, without any obligation to pay damages.

Article 12 — Confidentiality

  1. Both parties are obliged to maintain confidentiality regarding confidential information obtained in the context of the agreement. Information is considered confidential if communicated as such by the other party or if this follows from the nature of the information.
  2. This confidentiality obligation does not apply to information that is already publicly known, or that the recipient already knew before the start of the agreement.
  3. The confidentiality obligation remains in force after termination of the agreement.

Article 13 — Cancellation and termination

  1. Monthly subscriptions can be cancelled immediately, effective from the next billing period. Yearly subscriptions can be cancelled with 30 days' notice before the end of the contract period.
  2. Upon cancellation of a subscription, all rights to use the associated service expire on the end date. No refund is given for already paid instalments.
  3. Fusey may dissolve the agreement with immediate effect if the client is declared bankrupt, applies for a moratorium on payments, or is otherwise unable to meet its payment obligations.
  4. In case of premature termination of a project by the client, all work already performed is due, plus a cancellation fee of 25% of the remaining project amount.

Article 14 — Complaints

  1. Complaints about the delivered services or products must be reported in writing to Fusey as soon as possible, but no later than 14 days after discovery, via info@fusey.nl.
  2. Fusey confirms receipt of a complaint and responds substantively within 5 working days.
  3. Filing a complaint does not suspend the client's payment obligation.
  4. If a complaint is found to be justified, Fusey will repair the work to the best of its ability or, if repair is not possible, offer the client appropriate compensation.

Article 15 — Applicable law and disputes

  1. All agreements between Fusey and the client are exclusively governed by Dutch law.
  2. Disputes arising from or related to an agreement are initially attempted to be resolved through consultation.
  3. If the parties are unable to resolve a dispute through mutual consultation, the dispute will be submitted to the competent court in the district where Fusey is established.

Article 16 — Amendment of terms

  1. Fusey reserves the right to amend these general terms and conditions at any time.
  2. Amendments are communicated to active clients in writing or via the website at least 30 days before they take effect.
  3. If the client does not accept the amended terms, they have the right to terminate the agreement as of the date on which the new terms take effect.
  4. Continued use of Fusey's services after the amended terms take effect constitutes acceptance of the new terms.

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